FAQs

General

Q: Are there reception/front of house services available?

A: We provide a fully functioning front desk in each Centre to help In-house, Virtual and Ad hoc clients. The team can help with as much or as little as you like.

In-House Office

Q: How do I get my internet connectivity?

A: Each company will have their own secure network to connect to as we understand how important security is to any size of company. We can also help with your initial set up by giving you the IP range information that you might need to network in your equipment.

Q: Do I need to bring my own furniture?

A: We provide fully furnished offices so you won’t need to bring anything. However, if there’s that desk lamp you’ve fallen in love with or you have Aunt Maud’s prized computer stand then of course you can. Anything larger is at the Centre Manager’s discretion. 

Q: What if my team increases and I need a larger office?

A: Inigo aim to accommodate clients however we are able to, if we have spare offices then in house clients are kept in the loop just in case their business needs change. Your licence agreement would just change in line with the new suite/price.

Q: At what times can I access my office?

A: Everyone in your office receives keys and alarm codes to allow for 24/7 access.

Q: How much deposit do you require upfront?

A: We normally ask for a deposit to the value of two month’s licence fee up front along with the first month’s fee.

Virtual Office

Q: Are there any set up costs?

A: There are no specific set up costs we only ask for a deposit to the value of the first month’s fee up front along with the first month’s fee.

Q: How quickly can I be up and running?

A: Three to five days is the usual set up time, but this does depend on how quickly references get back to us.

Q: Can I have a short term telephone answering service?

A: As our telephone systems are based in-house and are quick and simple to set up this is a service we regularly provide over the holiday season.

Meeting Room

Q: What is the earliest time I can be in to set up?/ How late can I stay?

A: This is Centre specific but something which can be discussed when you are enquiring. Our standard opening times are 08:30-17:30 in London and 09:00-17:30 for all other Centres.

Q: Can I book a meeting room even if I’m not a client?

A: Yes certainly. Just contact the Centre you would like to hold your meeting in so availability may be checked and they can go through the booking procedure with you.

Q: Is there a wireless internet connection available?

A: There is and this is included in the price of your meeting room. The password will be given to you on entry. 

Q: What catering do you provide?

A: We can provide anything from a cup of tea to a three course evening meal. A little warning is essential though.